Privacy Policy

Effective Date: 15 December 2024.

AI Upscaler ("App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our App. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • User ID: A unique identifier assigned to you to manage your account and personalize your experience.
  • IDFA (Identifier for Advertisers): Collected to provide personalized ads through AdMob.

1.2 Non-Personal Information

  • Analytics Data: Information about your usage of the App, including app interactions, session duration, and device information, collected via Firebase and MixPanel.
  • Device and Network Information: Includes your device model, operating system, and IP address, collected for app performance monitoring and analytics purposes.

1.3 Uploaded Images

Images you upload to the App for the purpose of upscaling are temporarily processed through a third-party API and are not stored permanently by the App.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve the App's features and services.
  • Process and enhance images using our third-party API.
  • Deliver personalized advertisements through AdMob.
  • Analyze app usage and performance using Firebase and MixPanel.
  • Communicate with you regarding updates, promotions, or support requests.

3. Third-Party Services

We rely on the following third-party services:

  • Third-Party API: Used for image upscaling. Images you upload are temporarily sent to the API for processing but are not stored beyond the processing period.
  • Firebase and MixPanel: Used for analytics to understand app usage and improve functionality.
  • AdMob: Used for in-app advertisements. Collects IDFA to serve personalized ads.

These third-party services may collect, use, and process your information according to their respective privacy policies.

4. Data Retention

  • User Data: We retain User ID and analytics data for as long as necessary to provide the App's services or comply with legal obligations.
  • Uploaded Images: Images are temporarily processed and not stored permanently.

5. Your Privacy Choices

  • Managing IDFA: You can reset or limit the use of your IDFA for advertising through your device settings.
  • Opt-Out of Personalized Ads: You can opt out of personalized ads via your device settings or AdMob's opt-out mechanisms.
  • Delete Your Data: Contact us at support@aiupscaler.com to request deletion of your User ID and associated data.

6. Security

We implement reasonable measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. Continued use of the App after changes take effect constitutes acceptance of the updated Privacy Policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at support@aiupscaler.com.